Legal

Terms of Service

Last updated: November 2024

1. Acceptance of Terms

By accessing or using the UrbanOrbit website, mobile application, or any related services, you agree to be bound by these Terms of Service. If you do not agree, you must immediately discontinue use of our platform.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. UrbanOrbit reserves the right to suspend or terminate accounts that violate our guidelines or engage in fraudulent activity.

3. Purchases and Payments

All purchases are subject to product availability. Prices are displayed in USD and include applicable taxes. We accept major credit cards and secure payment processors. Orders may be canceled if payment cannot be authorized.

4. Shipping and Delivery

UrbanOrbit ships worldwide. Delivery times vary by location. Risk of loss passes to you upon delivery to the carrier. We are not liable for delays caused by customs or third-party carriers.

5. Returns and Refunds

Items may be returned within 30 days of delivery if they are in original condition. Refunds are processed to the original payment method within 10 business days after return inspection. Sale items are final.

6. Intellectual Property

All content on UrbanOrbit including designs, imagery, and branding is the exclusive property of UrbanOrbit. You may not reproduce, distribute, or create derivative works without prior written consent.

7. User Conduct

You agree not to misuse the platform, upload malicious content, or harass other users. Prohibited activities include spamming, scraping data, or impersonating others. Violations may result in immediate account termination.

8. Limitation of Liability

UrbanOrbit shall not be liable for any indirect, incidental, or consequential damages arising from use of the service. Our maximum liability is limited to the amount paid by you in the preceding twelve months.

9. Changes to Terms

We may modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms. We recommend reviewing this page periodically.

10. Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved exclusively in the courts located in San Francisco County.

For questions about these terms, please contact our legal team. A copy of your agreement is also available in your account settings.